Monday, March 2, 2009

BPR part2

The process flow diagram helps to understand how business is conducted. It also assists in the analyses for the causes for business problems. Other steps in BPR are then applied to reengineer or change and enhance the processes to eliminate the problems, resulting in significant business performance improvement.Goods and materials must be moved from one point to other in order to meet customer demands. The new reengineered process can solve many problems such as below:
  • Delayed shipments
  • Missing shipments
  • Shipment damage and huge claims for payment for damage
  • Constant customer complains
  • Loss of customers
  • Not being able invoice and collect money from the customers on time
  • Cash flow problems
  • Internal discipline problems
  • Lack of qualified people.
  • Lack of training
  • Poor management practice

By adapting to new changes the company can improve their productivity and improve the efficiency of the business.BPR is a powerful tool that any business can use to significantly improve business performance. Process mapping is a critical part of the BPR methodology. Experts from within or outside the organization are available to perform BPR.

Meeting

We conducted a meeting just now with the group members.We sat down and managed to finish up the reports and the presentation slides.Since the presentation is on this Thursday we have discussed among the members. The task have been divided equally among the members and each of us has the own task to do.

We will have a another meeting tomorrow to finalise everithing..byee..

the new reenfgineered process for marketing and sales



•Before this PERNEC’s customer have to do the Quotation and ordering process where this involve more staffs to handle the process.
•This may take more time whereby all the process such as ordering, selecting the products and quotation can be done through a system whereby customers can use this system to make an order and this consume less time and less manpower.
•This system can be use as a tool to promote their products whereby the marketing currently are less and customer are not getting enough information.

We have develop a new process for the marketing and sales.